Class Policy

Our goal is to create a nurturing and supportive environment for our community and every guest that would like to join our practices. To maintain that we have few guidelines in place that is essential to follow:

CANCELLATIONS

We understand that life can be unpredictable. Thank you for respecting our safety policy and honoring our strict 2-hour cancellation policy for all bookings. Please note that all cancellations or changes received via email are not valid. All cancellations or changes must be managed online or via Yoga Space New York app interfaces at least 2 hours prior to your booking to avoid forfeiting your credit.

  • Early cancellations: Cancellations or changes made before 2 hours of the booking time are considered early cancellations and are eligible for full credit. You will not be refunded a cash amount.

  • Late cancellations: Cancellations or changes made within 2 hours of the booking time are considered late cancellations, are not eligible for a credit or refund, and are subject to a $10 late cancellation fee.

ARRIVAL TIME

  • Please arrive 10-15 minutes early for a smooth check-in experience. For safety reasons and to honor the practice, you will not be permitted to enter the studio after class begins.

LATE ARRIVALS AND NO-SHOWS

  • All no-shows and late arrivals are not eligible for a credit refund. All no-shows and late arrivals are subjected to a $15 no-show fee.

REFUND POLICY

  • All sales are final.

  • Service Sales: All forms of membership and gift cards are non-refundable and non-transferable. Drop ins are non-refundable.

CELL PHONES

  • We promote a tech-free space at Yoga Space for your safety and out of respect for the instructor teaching. Unless in cases of emergency, please leave your phone with your belongings in silence mode while class is in session.

NO PERFUME

  • Out of respect for all clients, please do not wear perfume during classes.

CONSENT TO HANDS ON ADJUSTMENT

  • Consent is a requirement of tactile feedback and physical touch. All clients have the right to consensual practice and will be given the option in every class to anonymously give consent for hands on adjustments.

MINORS

  • Minors under the age of 18 must always be accompanied by an adult. Minors under the age of 13 are not permitted at Yoga Space.

PRENATAL AND POSTNATAL

  • Prenatal clients are recommended to participate in only slow-paced gentle classes. Please let the instructor know you are pregnant before practicing.

  • Pre- and post-natal clients are required to receive verbal permission from their obstetrician, General Practitioner, or midwife prior to commencing Yoga classes.

MEMBERSHIP COMMITMENTS

  • Membership begins on the day of purchase.

  • All memberships auto-renew until cancelled via your Momence account. Please contact us via email hi@yogaspace.nyc if you have any issues.

  • Early cancellation on 3-month commitment memberships incur a fee of $50.

  • If a cancellation request is made via email after payment has been processed, a refund cannot be made.

  • Members can request a membership pause via email. Pauses must be for a minimum of 7 days and a maximum of 90 days. Your request will be processed within 24 hours, and a confirmation email will be sent to you upon processing. Please provide us with a 48 hour notice of all membership pauses.

  • All sales are final.